We’re Still Here!
Sensible Precautions
We hope you and your family are taking care and following recommended precautions and guidelines during these unprecedented times.
We have had a number of calls from concerned clients (and potential clients) that we might not be available. Nothing could be further from the facts. Unfortunately, trying times like these force people to think about many of the issues we deal with routinely (Medicaid nursing home qualification, wills, trusts, powers of attorney, health care powers of attorney). We will be here for you.
We are, however, altering some of our practices to make sure that both you and we stay safe. Some of these alterations you may actually enjoy.
Working Remotely
Fortunately, we at Mason Law, PC, are quite experienced at working remotely. One of our paralegals lives in Memphis. We have a benefits specialist in both Lexington (as in barbecue) and Annapolis (as in Maryland). Our trust funding specialist moves back and forth regularly between Randolph County and Virginia. As you know, I split my time between Asheboro and Charlotte. Therefore, we have been “prewired” to work remotely and most of our clients have no idea whether we are physically in our offices or elsewhere.
The only inconvenience is you may get a request to leave a message. Please, please leave that message. Just a short name and number will do, and one of us will get back to you promptly.
Video Conferencing
Immediately we will offer you the opportunity to meet with us via a video conferencing service (see my article below). I looked high and low for a user-friendly service and have tried it out on a few friends and clients. The service is called Zoom. In fact, you may find it quicker and easier because we will not have to worry about my physical location (Charlotte or Asheboro) and we can easily loop in other family members in other parts of the country.
No Handshaking. I Smell Like a Can of Pledge!
For those meeting us in the Charlotte or Asheboro offices, be assured we have developed an office protocol. Social distancing is in effect. No hand shaking (that one was very strange for me). Plenty of hand sanitizer. Slightly rearranged conference rooms. And every morning and after every client meeting all surfaces (tables, chairs, doorknobs) are wiped down with disinfectant wipes.
We’re working on ways to do will signings and other documents requiring notaries. Obviously difficult in a ‘social-distancing’ sense and impossible if someone is quarantined (either at home or in a nursing home). I have been very much involved with the legislative committees of two bar groups working on this issue. This past weekend I was assured by a very high government official in Raleigh that discussions were underway to devise some way around these problems, at least on a temporary basis.
Finally, I am working on a few online seminars. I’ll keep you posted.
Hang in there! I have a 102 year old Mom in assisted living I haven’t been able to see in a couple of weeks. Which means this whole thing has been much more than a colossal inconvenience to me. And I can only imagine the fear and concern others are experiencing (especially in areas harder hit than North Carolina).
Take care. We’ll stay in touch.
Dick Evans says
Thanks for the update and the rational and informed approach to the situation. Take care.
bob mason says
Thanks.
Jean says
Thanks Bob for keeping us updated on how you and your team will run your offices for now and in the future (until this virus has been eliminated). I have found that communicating through emails have worked well for me so far as I can loop family and financial advisers in as needed so they are up-to-date on what your office needs from us. Ann has been a great resource as we go through the probate process. I am really counting on you and Ann to keep me informed as everything we are doing is new to me.
Linda Phillips says
Staying home and hoping for the best. Take care. Thanks for reaching out! Linda Phillips
bob mason says
We’ll get through this!
Ginny Kittles says
Thanks for keeping the practice fluid!
I look forward to continued educational (and entertaining) word from you in the future.
Coastal Georgia sends well wishes to you, your family and staff.
Sharon Law says
Thanks for this info and reassurance.
Yes, we will get through this.
You and your staff stay safe.
Sharon Law
Jeff Conyers says
Great to here from you all. Hope your mom is safe and well also.
Ms. Debra Marshall says
Bob, thanks for the e mail and update. My Mom, Dorothy Yager, passed away on 2/11/19 and it takes a year to get back to doing things normally, its like a cloud lifts in about one year. My current challenge is paring down and cleaning up a very full apartment which now has 4 beautiful kittens and one Momma cat in the middle of it lol I took her in in the fall, and then surprise ! Take care and don’t worry, that lemon smell eventually wears off;) Be thankful you have the sanitizer. I had two small bottles stolen out of my van. Thanks again and God bless, Debra Marshall
Linda Harlow says
I have no idea how you got my email address and address, but I am SO happy you did. Your office actually sent me information about NC Medicaid program. Which until I received your info. I had no idea that each state had their own Medicaid application and rules. Eventually, God willing, we will be building on our NC property and, if still alive, my father-in-law will be moving to NC with us. He is on FL Medicaid, which I “thought” I could just transfer from FL to NC. I was wrong, so we have changed our plans to one if 2 choices, either wait to build until he passes or put him in a FL nursing home until I obtain NC Medicaid for him..
Your info. changed our life plans, and we thank you for that.
Your office Is AWESOME !!
bob mason says
Why thank you, Linda!
Janet Hendrix says
Thanks for the info and for the measures you are initiating to keep everyone safe. I met you at a Caregiver Support Meeting in Raeford, NC a few years ago. Thank you for your service to the elderly. My 81 year old husband passed away in October. He had been disabled for 29 years and had been in the nursing home for 8 months. I am so glad he is not having to go through being isolated there and my having to visit him at a window. Being old is tough, but we all do the best we can. Thank you again.
Bernadine says
Please call me on home phone 336 323 1218 Thanks
bob mason says
If you would like to make an appointment please call the office.
Sondra says
Thanks, I think we are ok.
Sharon Law says
Thanks Bob for this info.
You are what we all need at this time……
Informed information.
Sharon Law
michael anderson says
good info. lots of dual eligibles out there, and this is good reminder. thanks again
Linda Harlow says
Thank you Bob, I currently live in Florida, but in the next couple years will be building on our NC property
Attorneys here are COLD, unlike you, you really care about people ☺❤
I can’t wait to meet you in person and shake your hand for all of the information and guidance you have already given me, like NC Medicaid laws for mom and Dad when we move there. YOU ARE A SAINT AND A GOD SEND… GOD BLESS 🙏🙏🙏
Larry Duncan says
Appreciate the insight. Bob, regarding the possible detrimental effect of the $1200 Stimulus check. We are ok in this regard (at this time), but the information is very beneficial to have and I am sure will definitely help some of your newsletter recipients!
Best wishes and good health to you and your team.
Mark Shoe says
Mr. Mason,
How will/does this affect my mom, Dot Shoe, currently a resident at Crossroad Retirement assisted living. She currently qualifies for and receives my father’s veteran’s benefits.
This you helped me set up as well as and a revocable trust of her real estate assets.
I look forward to your reply.
Thanks,
Mark Shoe
bob mason says
It doesn’t affect her at all.
Amy says
Thanks for the information. Both of our 90+ year old mothers still live at home, but we track this kind of information and like to stay ahead of the Medicaid/NursingHome Complexities. Many thanks.